Professional Resume

Core Competencies & Skills
Product Management & Operations:
  • Agile & Scrum Methodologies

  • Roadmap Planning & Backlog Prioritization

  • Stakeholder Engagement & Cross-Functional Collaboration

  • Data-Driven Decision Making (OKRs/KPIs)

  • User Story Writing & Persona Development

  • GTM Strategies & Process Automation


Technical & Analytics
  • Jira & Confluence Administration (including Jira Automations & Workflows)

  • SQL & Data Analysis

  • UX Research & A/B Testing

  • Figma, GitLab, Miro, Datadog


Certifications & Training
  • Advanced Certified Scrum Product Owner (A-CSPO)

  • Product Operations 101 – Produx Labs

Senior Product Manager (Product Ops & Tech PM)

BlueVoyant (Conquest Cyber)

September 2020 - October 2021

● Built and managed custom Jira projects to streamline workflows and automate processes, reducing manual effort by 25% across five business units.
● Leveraged product operations and analytics to develop data-driven roadmaps, aligning product strategy with business goals and delivering measurable ROI.
● Conducted comprehensive user research—including interviews and usability testing—to inform product improvements, and led the UX team in designing and iterating Figma prototypes, validating usability with customer demos.
● Served as a versatile founding team member by taking on roles as Scrum Master, Product Owner, and Product Manager in an Agile environment, driving the 0-to-1 product development process that contributed significantly to the successful acquisition.

Product Management
Technical Product Manager

Auria Space (Boecore, Inc.)

October 2021 - January 2025

● Led a startup innovation project for NORAD/NORTHCOM, enhancing situational awareness, battle space management, and cyber capabilities through graphical dashboards and chat communications.
● Created the strategy and roadmap for the MVP release, defining key features and aligning priorities with stakeholder needs.
● Conducted product demos for Air Force, Space Force, and other DOD cyber stakeholders to ensure product capabilities matched user requirements.
● Managed requirements gathering, backlog prioritization, and the full development lifecycle using Jira and Confluence.
● Spearheaded usability testing and mentored a diverse development team.

Product Team Manager

Active Release Techniques

January 2019 - September 2020

● Directed an in-house rewrite of core business software by defining product strategy, developing a clear roadmap, and prioritizing the backlog, which reduced outsourcing costs by 30% while managing a team of 6 developers.
● Implemented an efficient registration system that reduced seminar coordinators' workload by 30 hours per week.
● Oversaw the redesign of the company website, coordinating cross-functional teams to deliver the project on time and 10% under budget.
● Conducted technical analysis to optimize software costs and strengthen business continuity.

Non-Profit
Executive Director & Founder

Rescutopia

February 2014 - August 2018

Founded and managed Rescutopia, Inc., a 501(c)(3) nonprofit dedicated to developing tailored software solutions for animal rescues. Automated key processes with a C# tools suite (saving 100 hours weekly), oversaw rescue operations and fundraising, and mentored Computer Science students.

Software Development Experience Spanning 10 Years

● Senior Software Engineer, Deltek, Inc. – May 2012 to Jan 2019
● Software Developer, Affirmative Insurance Holdings, Inc. (USAgencies) – Mar 2011 to Jan 2014
● Software Engineer, Teknarus, LLC – May 2010 to Mar 2011
● Programmer, Naval Surface Warfare Center Panama City Division – May 2009 to Jul 2009
● Programmer, Sharevista – May 2008 to May 2009

Industries Served

Cybersecurity, Department of Defense (DOD), Non-profit, Healthcare Education, Auto Insurance, Online Retail, Animal Rescue and Vet Services

Education

● Masters, Business Administration (MBA)
● Bachelors of Computer Science